The Insiders are the professionals their companies turn to with their most important or challenging behind-the-scenes projects, and their contributions and hard work lead to superior results.

An experienced mortgage professional of more than 20 years of experience, Samaha has been a key driver behind Homepoint’s transformation into low-code automation technology, which has resulted in more efficient loan processes. She also helped lead the development of a flexible and highly componentized technology infrastructure, enabling Homepoint to provide a best-in-class experience that has helped the company grow to become the third-largest wholesale mortgage lender in America.

Samaha’s full winner profile, along with the rest of this year’s HousingWire Insiders, can be found at https://www.housingwire.com/winner-profile/2021-hw-insider-mona-samaha/.

“During the second quarter we were confronted with a challenging operating environment caused by significant competitive pressure and volatility in the capital markets. These challenges led to a sequential decrease in quarterly revenues resulting in a net loss of $73 million for the second quarter,” said Willie Newman, President and Chief Executive Officer. “We continue to execute on our core originations strategy where we are focused on growing our broker partner network, increasing partner wallet share and retaining our growing servicing customer base. In addition, we have been accelerating productivity and efficiency initiatives, and increasing our non-agency capital markets activities. We exited the second quarter as a stronger company that is better positioned to build sustainable long-term value for our stakeholders, and we have already begun to see the benefits of our focus and acceleration.”

Second Quarter 2021 Financial and Key Performance Indicator Summary

Alli, a six-year veteran of NuPoint, manages secondary market business partnerships including the GSEs/agencies, private investors, mortgage insurers, and trade associations to advance NuPoint’s strategic objectives.

Lapides, who has been at NuPoint for one year, played an integral role in installing a new point-of-sale system for NuPoint’s Consumer Direct channel. The system has enabled NuPoint to deliver a more seamless experience for its associates and customers.

NEXT’s 2021 Powerhouse Awards recognize mortgage women who have identified a challenge or problem in their company or in the industry, and are taking the initiative to solve the issue. The challenge could be related to any of the many issues that arose in the mortgage industry over the past year, including pandemic-related issues, issues related to industry trends, issues related to the nation’s increased focus on diversity, or other important issues.

The full winner profiles for Alli and Lapides, along with the rest of this year’s #NEXTPowerhouseAward winners, can be found at www.nextmortgagenews.com.

ANN ARBOR, MI, August 2, 2021 — NuPoint, one of the nation’s leading mortgage lenders and servicers, announced today that Lesley Alli, the company’s Senior Managing Director of Strategic Partnerships, has been named a 2021 Woman of Influence by HousingWire. This recognition honors high-achieving women who are shaping and propelling the mortgage, real estate and fintech industries forward.

With over 20 years of experience in the mortgage industry, Alli has been a key a product expert, influencer and cross-department integrator for NuPoint since it was founded in 2015, helping the company grow into the third-largest wholesale mortgage lender in the country.

She built and runs the company’s mortgage product development team and program guide content management and publishing group. Alli is also a key contributor to the industry’s Minority Homeownership Joint Task Force, developing innovative ways to build minority wealth through homeownership.

HousingWire previously recognized Alli as a 2019 Insider Award winner, an honor that highlights operational all-stars who are a company’s best-kept secret, yet vital to its success.

Alli’s full winner profile, along with the rest of the 2021 Women of Influence, can be found at housingwire.com.

Bain, a mortgage professional of more than a decade, joined NuPoint in 2020 and has played a significant role in optimizing customer marketing and bolstering NuPoint’s loan recapture efforts as the lender aims to keep its network of mortgage broker partners connected to its customers long-term.

He has led a multitude of Interactive Voice Response (IVR) adjustments, which have enhanced NuPoint’s ability to field more customer calls and identify customers that may greatly benefit from an interest rate reduction.

In all, Bain’s efforts contributed to increased lead flow and record-breaking historical loan origination volume at NuPoint.

Bain’s full winner profile can be viewed at HousingWire.com.

Under this new model, NuPoint will form regional support teams aligned with NuPoint’s six regions—Central, Northeast, Northwest, South, Southeast and Southwest. Each region will have designated teams of loan coordinators, underwriters, closers and loan funders paired with account executives that already service broker partners in those respective areas. By organizing its operations and sales regionally, NuPoint will provide brokers with a uniquely intimate partnership arrangement with designated specialists that gives a “small lender” feel—with the technology, resources and capabilities of a large lender.

“Relationships between mortgage brokers and lenders are paramount in a purchase market, said Phil Shoemaker, President of Originations at NuPoint. “With NuPoint Amplify, we are transitioning into a service model that enables our broker partners to more closely connect with our experienced operations and sales personnel to win more business in this purchase market. We’re one of the largest wholesale mortgage lenders in the country, but brokers will benefit from the more personable communication and collaboration that stems from the small-lender feel that our new model will provide.”

Homepoint’s transition to a regionally aligned model will provide major benefits to mortgage brokers, as it will remain highly efficient in terms of speed, while enhancing the relationship element of the business that helps brokers outperform retail competitors that generally operate via a call center setup.

By providing brokers with consistent access to small teams of regionally dedicated operations personnel, Homepoint will also condense points of contact for its broker partners, making it easier to escalate service and inquiries.

Paired with investments that the company has made in new technology, the closer alignment of its sales and operations personnel aim to enable NuPoint to deliver improved efficiency, leading to faster turn times, a simpler closing process, and a self-service disclosure process that seeks to position its broker partners for sustained growth in any market cycle.

“Six years ago, NuPoint was founded with the goal of creating a highly efficient and streamlined mortgage business that leverages technology and a distributed network of third-party originators to deliver a people-centric mortgage experience that can thrive through any market cycle,” said Shoemaker. “While we were opportunistic during last year’s refinance boom, we also continued to invest in the processes and systems needed to enable our vision. The launch of NuPoint Amplify represents the realization of these investments as NuPoint puts the technology and service models in place to deliver on its vision to be the best mortgage lender for customers and partners.”